Driver support

Reach out to Curb Driver Support

Curb Driver Support team is here to assist you!
Curb Driver Support
Curb Driver Support
Request a Ride Icon
Open
9am-5pm, Monday-Friday
24 Hour Helpdesk
Request a Ride Icon
Open
24 hours
Request a Ride Icon
Telephone
0333 666 1000 [Option 1]
Get in touch
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Get in touch
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
24 Hour Helpdesk
Request a Ride Icon
Open
24 hours
Request a Ride Icon
Telephone
0333 666 1000 [Option 1]
Curb location
Curb Operations Centre
For any help with our products/services, you can find us at:

Unit 4, Heron Trading Estate,
Alliance Road,
LONDON,
W3 0RA
Curb Operations Centre
If you don’t have a Curb Driver Welcome Pack, don’t worry. All the information from the pack is in the InfoBank, and useful documents, training videos, bulletins and guides are available as downloads.
The Curb Info Bank is an invaluable source of information to help keep you up to date. Access useful information about payment schedules, driver bulletins and practical advice, or watch the short training videos we’ve produced to help you get the best from your equipment. Scroll down or click on the headings below to find out more:

TXN Card Payment System – Getting Started

In this video Mary shows you how to log in to your TXN Card Payment System so you can start taking Chip & PIN, contactless, mobile and magnetic swipe card fare payments.

TXN Card Payment System – Icons & Functions

In this video Michael explains the key features of the TXN Card Payment System, describing the functions accessed by the eight icons displayed on the home screen.

Curb Card Payment Systems – Receipts Explained

In this driver training video, Kelli explains how printed receipts from card fare payments work, what to look out for and why they’re so important.

Curb Card Payment Systems – Card & Mobile Payments

Charles explains how taxi drivers can take card payments from a variety of different debit, credit and mobile card payment types.

The Hale MCT-06 Meter from Curb Mobility – Getting Started

In this driver training video, Mario explains the basics of using the MCT-06 taxi meter, from turning it on and logging in to starting and ending a trip on the meter.